Privacy statement

Who we are

This site is run by Casa Montecastelli, Viale Parini 52, 06018 Trestina (PG), Italia, P.IVA 03989160548. We are the controller for the personal data you send through this site. You can reach us at info@casacustode.com.

The property managers on this site are independent. When you write to a manager, that manager is responsible for what they do with your message after receiving it.

What we collect, and why

When you send a message to a manager: your name, email address, the place of your house and your message. We pass these on to that manager by email and keep a copy, so the manager can find it in their account.

When you send a request without a manager: the same details and what you are looking for. We use them to look for someone in your area and to see where owners need help.

When you sign up as a manager: your name, contact details, where you live, your partita IVA, languages, services and your message. Your partita IVA is never shown on the site.

The legal basis is your request to be put in touch (taking steps at your request) and, for managers, the agreement about being listed.

How long we keep it

Messages and requests are deleted automatically after 12 months. Manager profiles are kept for as long as the manager is listed, and deleted on request.

Who else sees it

Only the manager you write to, and us. Our website and email are hosted on our own server in the EU. We do not sell or share your details, and we use no third-party trackers or advertising.

Your rights

You may ask to see, correct or delete your data, to restrict or object to its use, and to receive it in a portable form. Write to info@casacustode.com. You can also complain to the Garante per la protezione dei dati personali (garanteprivacy.it) or the authority in your own country.